About
A New Zealand company making AI useful for real businesses.
We help NZ service businesses answer every call and enquiry, follow up every lead and take the repetitive admin off their plate, using AI and automation that is set up properly and explained clearly.
Why we do this
Small businesses don't have a technology problem. They have a time problem.
The owner is on a job, with a client or serving customers, and the phone, inbox and follow-ups compete for the same hours.
The tools to fix that now exist and are affordable. What is usually missing is someone to set them up well, for New Zealand, and to stay around to keep them working. That is what we do.
We work with businesses across New Zealand, remotely and in plain English, and we only recommend what we'd be comfortable explaining to a customer.
Principles
Four rules we hold ourselves to.
- 01
Fix the biggest leak first
We start with whatever is costing you the most work right now, usually missed calls or slow replies, not with the flashiest technology.
- 02
Plain English, always
No jargon, no hype. You will understand what we build, what it costs and what it does, before you agree to anything.
- 03
Careful with AI
AI that says it is an AI, sticks to facts you approve and hands over to a person when it should. Privacy considered from the start.
- 04
You own it
Accounts in your business name wherever possible, documented setups and no lock-in contracts.
How we work
Small steps, each one approved by you.
- 01
Listen
A free process audit questionnaire to see how enquiries reach you and where they go missing.
- 02
Scope
A written plan and a fixed quote, so you know the cost before anything starts.
- 03
Build and test
Set up on test numbers first. You approve every script and message.
- 04
Launch and look after
Switched on with your team trained, then monitored and improved month to month.
Company details
We are a registered New Zealand company. You can check our details on the Companies Office register.
- Legal name
- Intact Media Limited
- Registered in
- New Zealand
- NZBN
- 9429047846555
- Company number
- 7856959
Find out where your leads are slipping through.
Answer a few quick questions, one at a time, about how calls, messages, quotes and bookings move through your business. You get an automatic summary of where automation could help, as a starting point. No obligation, no hard sell.