# Intact Media

> Intact Media sets up AI receptionists, missed call text back, CRM and workflow automation for New Zealand businesses, so every enquiry gets answered and followed up.

Intact Media Limited is a New Zealand company (NZBN 9429047846555, company number 7856959). We set up AI receptionists, missed call text back, workflow automation, HighLevel CRM, AI website chat and AI consulting for NZ service businesses. Prices are quoted in NZD, after a free process audit (a short online questionnaire with conditional follow-up questions, which shows an automatic, rule-based summary of where automation could help). We do not publish fixed prices.

## Services
- [AI receptionist](https://intactmedia.co.nz/services/ai-receptionist/): Answers the calls you can't, books the job, flags the urgent ones.
- [Missed call text back](https://intactmedia.co.nz/services/missed-call-text-back/): An instant, friendly text whenever a call goes unanswered.
- [Workflow automation](https://intactmedia.co.nz/services/workflow-automation/): Quotes, reminders, invoices and handovers that run themselves.
- [CRM and HighLevel setup](https://intactmedia.co.nz/services/crm-gohighlevel-setup/): One pipeline for every lead, built and configured for NZ.
- [AI chat and website agents](https://intactmedia.co.nz/services/ai-chatbots/): A website assistant that answers, qualifies and books.
- [AI consulting](https://intactmedia.co.nz/services/ai-consulting/): A practical plan for where AI pays off in your business.

## Industries
- [Tradies](https://intactmedia.co.nz/industries/tradies/): Plumbers, electricians, builders and roofers.
- [Home services](https://intactmedia.co.nz/industries/home-services/): Cleaning, landscaping, pest control, removals.
- [Real estate and property](https://intactmedia.co.nz/industries/real-estate/): Sales agents and property managers.
- [Health and dental clinics](https://intactmedia.co.nz/industries/health-clinics/): Dental, physio, allied health and GP practices.
- [Legal and accounting](https://intactmedia.co.nz/industries/legal-accounting/): Law firms, accountants and bookkeepers.
- [Hospitality](https://intactmedia.co.nz/industries/hospitality/): Restaurants, cafes, bars and venues.

## Guides
- [AI agents vs chatbots: what's the difference, and which do you need?](https://intactmedia.co.nz/guides/ai-agents-vs-chatbots/): Plain-English explanation of chatbots, AI chatbots and AI agents, what each can do for a small NZ business, the risks, and how to choose the right one.
- [AI receptionist vs answering service: which suits your NZ business?](https://intactmedia.co.nz/guides/ai-receptionist-vs-answering-service-nz/): An honest comparison of AI receptionists and human answering services for NZ businesses: cost, booking, quality, after-hours cover and when to use each.
- [How much does an AI receptionist cost in NZ?](https://intactmedia.co.nz/guides/ai-receptionist-cost-nz/): What NZ businesses pay for an AI receptionist in 2026: software, setup, call minutes and support, how it compares with a person or answering service, and what to check.
- [Is it legal to use AI to answer calls in New Zealand?](https://intactmedia.co.nz/guides/is-ai-call-answering-legal-nz/): Can NZ businesses use an AI receptionist? What the Privacy Act 2020, call recording rules and the Fair Trading Act mean for AI call answering, in plain English.
- [NZ business SMS rules: consent, opt-outs and what you can send](https://intactmedia.co.nz/guides/nz-business-sms-rules/): What NZ businesses need to know before texting customers: the Unsolicited Electronic Messages Act 2007, consent types, unsubscribe rules and practical examples.
- [The first 7 workflows to automate in a small NZ business](https://intactmedia.co.nz/guides/workflows-to-automate-first/): Where to start with business automation: seven practical workflows that save NZ small businesses the most time, from missed calls to quote follow-up and reviews.
- [Using GoHighLevel in New Zealand: what to know before you start](https://intactmedia.co.nz/guides/gohighlevel-new-zealand/): Thinking about GoHighLevel for your NZ business? What it does, US dollar pricing, the NZ texting caveat, invoices, setup tips and when it is the wrong fit.
- [What is missed call text back, and does it work for NZ businesses?](https://intactmedia.co.nz/guides/what-is-missed-call-text-back/): Missed call text back sends an automatic SMS when you can't answer. How it works in New Zealand, what to say, the rules to follow and when it pays off.

## Company
- [About](https://intactmedia.co.nz/about/)
- [Pricing and how we work](https://intactmedia.co.nz/pricing/)
- [Contact and free process audit questionnaire](https://intactmedia.co.nz/contact/)
- [Missed call cost calculator](https://intactmedia.co.nz/tools/missed-call-calculator/)
- [Glossary](https://intactmedia.co.nz/glossary/)